Job Summary

Job Description

Responsibilities:

• Develop collections methods that consistently lead to achieving or exceeding company financial goals.
• Solve problems quickly and create resolutions that bring in revenue on a regular basis.
• Conduct custom collections campaigns on each customer that consist of emails, phone calls etc. to determine willingness and ability to pay.
• Reviewing SLA to assess liability, identify contract issues and judge recoverability.
• Work closely with team members to create ways to bring in revenue.

Job Experience

• Bachelor’s degree in sales, business management, or a similar field.
• Minimum of 2 years’ previous experience working as a Collections Officer in the financial services industry.
• Proficiency in customer relationship management.
• Must possess good analytical and computing skills.
• Proficiency in Information tracking, Sales analytics and power point presentation.
• Excellent negotiation skills.